Frequently Asked Questions

What is a Virtual Assistant?

A Virtual Assistant allows you to delegate your administrative tasks allowing you to focus on what really matters.

It also gives the flexibility of being able to only pay for the time you actually need support, rather than having to pay a salary.

How does it work?

Step 1: Contact Executive Lily and set up a phone or Teams call.

Step 2: Payment.

Step 3: Executive Lily will get busy helping you to achieve your goals. Each client will have a SharePoint site where they can keep track of tasks, and how much time has been used.

How does your dictation service work?

Please contact Executive Lily and check availability.

Once timeframes have been agreed, you can upload your audio file to your Executive Lily Client SharePoint site, or send it over as an email attachment.

Do I need specialist software to send you my dictation files?

No, you don’t! As long as you can create your audio file in one of the file formats mentioned below, it’s compatible with my dictation software.

The best news is that you can use your mobile phone to record your dictation using your iPhone’s voice memo app, or the Android equivalent. There’s no need to install any additional software. Easy!

Supported Audio File Formats

AAC, ACT, AIFC, AIFF, AMR, APE, AU, CAF, DCT, DSP TrueSpeech, DSS, DVF, DVS, FLAC, OGG, M4A, MP2, MP3, MP3, MPC, MSV, QCP, RA/RM, SHN, SPX, VOC, VOX, WAV and WMA.

Supported Video File Formats

3G2, 3GP, ASF, AVI, DivX, DV, FLV, M4V, MKV, MOV, MP4, MPEG and WMV.